News FT.com - Banking FT.com - Banking Deal of the Week: One-year variable rate tracker bonds Santander is offering competitive rates on its new one-year Loyalty Tracker and Tracker variable-rate bonds Facts on complaints 'being hidden away' Banks, insurers and other financial services firms have been accused of making it difficult for their customers to find out how many complaints have been lodged against them Savers offered 'stepped' and 'tracker' interest rates Savers may be tempted by bonds paying "stepped" and "tracker" interest rates amid uncertainty over how quickly the Bank of England will increase the base rate from its 0.5 per cent low Inflation-beating Isa closes Huge demand from savers has prompted the withdrawal of the only account that guaranteed a return over inflation Windfall Isa investors forced to sell bank shares Tens of thousands of investors with Fidelity, one of the biggest Isa managers, are being forced to sell their shares in a number of widely held banks after the fund manager announced the closure of its Windfall Isa Deal of the Week - No-fee balance transfers MBNA this week launched a credit card "balance transfer" offer charging 1.9 per cent interest for 12 months, with no other fees A third of Britons using savings to supplement income Research by Schroders reveals that 31 per cent of UK adults relied on their savings and investments to cover living expenses in the past year Deal of the Week - Inflation-beating Isa National Counties Building Society is offering a cash Isa paying a guaranteed return over inflation

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